Introduction
RMA
is
a
member
of
the
Recruitment
Industry
Privacy
Code
by
virtue
of
its
membership
of
the
Information
Technology
Contract
&
Recruitment
Association
(ITCRA).
The
Recruitment
Industry
Privacy
Code
applies
to
the
collection,
use,
security
and
disclosure
of
personal
information
in
the
practise
of
recruitment.
The
practise
of
recruitment
involves
the
placement
of
candidates
and
contractors
in
positions
of
employment
with
clients
and
the
management
of
contractors.
On
request
a
copy
of
the
Recruitment
Industry
Privacy
Code
and
any
relevant
explanatory
material
will
be
made
available
to
you.
To
obtain
a
copy,
please
contact
our
Privacy
Compliance
Manager.
The
type
of
personal
information
we
collect
and
hold
The
personal
information
we
collect
is
personal
information
related
to
the
practise
of
recruitment
including:
•
the
personal
information
of
candidates
and
contractors
collected
in
the
course
of
the
recruitment
and
management
process,
including
information
collected
and
recorded
from
the
process
of
reference
checking
•
all
personal
information
that
is
normally
required
to
be
transferred
between
an
employee
and
an
employer
in
the
context
of
an
employment
relationship,
including
but
not
limited
to
tax
file
number,
banking
details
and
information
that
might
be
relevant
to
a
workers
compensation
claim.
We
only
seek
to
collect
sensitive
information
when
it
is
necessary
for
a
client
assignment.
In
such
cases,
we
would
only
do
so
with
the
consent
of
a
candidate
or
contractor,
or
if
required
by
law
or
if
necessary
in
connection
with
a
legal
or
equitable
claim.
The
purposes
for
which
we
collect
personal
information
We
collect
the
personal
information
of
candidates
or
contractors
for
the
following
purposes:
•
to
provide
clients
with
a
comprehensive
understanding
of
their
skills
and
experience
•
to
provide
clients
with
an
independent
verification
of
their
skills
and
experience
•
to
provide
clients
with
an
assessment
of
their
suitability
for
a
position
we
are
seeking
to
fill
on
a
clients
behalf.
The
purposes
for
which
we
hold
personal
information
We
generally
hold
personal
information
of
candidates
or
contractors
for
the
following
purposes:
•
for
the
production
of
an
assessment
for
a
client
for
a
position
we
are
seeking
to
fill
on
their
behalf
•
for
an
assessment
of
suitability
for
a
position
that
may
become
available
in
the
future
•
for
industry
research
and
analysis.
How
we
collect
personal
information
We
obtain
most
of
the
personal
information
we
collect
about
candidates
or
contractors
from
them
directly.
Normally,
when
they
apply
for
a
position
we
are
seeking
to
fill
on
behalf
of
a
client,
they
will
provide
to
us
a
résumé
of
their
skills
and
experience.
We
may
also
seek
personal
information
from
the
referees
they
provide
or
from
other
persons
who
are
known
to
them.
Sometimes,
we
may
ask
to
collect
particular
personal
information
about
a
candidate
or
contractor
from
third
parties
other
than
referees.
Unless
we
have
already
done
so,
when
or
before
we
collect
such
information,
we
will
take
reasonable
steps
to
inform
you
of:
•
the
purposes
for
which
the
information
is
collected;
•
where
applicable,
any
law
requiring
the
information
to
be
collected,
and
•
the
main
consequences
if
all
or
part
of
the
information
is
not
provided.
Generally,
we
will
only
collect
sensitive
information
about
a
candidate
or
contractor,
such
as
information
relating
to
their
health,
racial
or
ethnic
origin,
religious
beliefs
and
membership
of
unions
or
professional
associations,
with
their
prior
consent.
How
we
hold
personal
information
Generally,
we
hold
the
personal
information
of
a
candidate
or
contractor
in
a
combination
of
computer
storage
facilities
and
paper-based
files
and
other
records.
These
facilities
and
records
are
located
at
our
office.
Personal
information
is
safeguarded
and
protected
from
access
by
unauthorised
individuals.
Personal
information
held
by
us
is
available
for
review
by
the
individual
in
accordance
with
the
provisions
of
the
Privacy
Act.
Confidentiality
of
personal
information
Only
personal
information
that
will
assist
us
to
place
candidates
in
suitable
jobs
will
be
held,
and
we
will
not
communicate
any
personal
information
without
the
consent
of
the
candidate
or
the
referee.
Personal
information
provided
to
us
by
clients
will
be
treated
in
the
same
manner.
The
information
will
not
be
sold,
rented
or
licensed
to
a
third
party.
When
the
information
is
no
longer
of
use,
it
will
be
erased
or
destroyed.
Candidates
also
have
the
right
to
request
the
deletion
of
files
recording
their
personal
information
at
any
time.
Data
transmitted
over
the
Internet
is
protected
as
far
as
possible,
but
as
such
electronic
transmissions
cannot
be
guaranteed
to
be
totally
secure,
for
reasons
beyond
our
direct
control,
we
cannot
guarantee
the
security
of
personal
information
transmitted
in
this
way.
Obtaining
your
consent
to
disclose
Sometimes
we
will
ask
candidates
and
contractors
to
consent
to
a
disclosure
or
use
of
their
personal
information
to
clients.
We
may
do
so
in
writing,
over
the
phone
or
on
our
website.
At
other
times,
where
they
have
indicated
to
us
that
they
wish
to
be
considered
for
positions
generally
or
within
certain
parameters,
their
consent
will
be
taken
as
given.
We
may
use
or
disclose
personal
information
without
consent
where:
•
it
is
for
a
reasonably
expected
purpose
related
to
the
purposes
for
collecting
the
information
in
accord
with
this
Privacy
Policy
•
we
reasonably
believe
it
is
necessary
to
assist
an
enforcement
body
to
perform
its
functions
•
we
suspect
that
an
unlawful
activity
has
been,
is
being
or
may
be
engaged
in
and
the
personal
information
is
a
necessary
part
of
our
investigation
or
reporting
of
the
matter
•
we
reasonably
believe
it
is
necessary
to
prevent
a
threat
to
life,
health
or
safety
•
we
are
authorised
or
required
by
law
to
do
so
(eg
where
the
information
is
required
by
bodies
regulating
us
or
in
response
to
subpoenas
or
warrants)
•
we
have
contracted
an
external
organisation
to
provide
support
services
and
that
organisation
has
agreed
to
conform
to
our
privacy
standards.
Disclosing
your
personal
information
to
others
We
do
not
disclose
the
personal
information
of
candidates
or
contractors
to
others,
except
where
it
is:
•
with
the
consent
of
the
candidate
or
contractor
or
such
consent
may
be
presumed
•
to
organisations
which
provide
services
(such
as
psychometric
testing)
to
us
•
necessary
to
do
so
in
order
to
advance
the
interests
of
a
candidate
with
a
client
•
required
by
law.
How
to
obtain
access
and
make
corrections
to
personal
information
A
candidate
or
contractor
who
requests
it
can
gain
access
to
the
personal
information
we
hold
about
them
by
making
application
for
access
to
our
Privacy
Compliance
Manager
or
to
the
relevant
Account
Manager.
If
the
granting
of
access
results
in
the
identification
of
information
that
is
not
accurate,
complete
or
up-to-date,
generally
we
will
make
corrections
to
the
information.
We
will
respond
to
the
request
as
quickly
as
possible,
but
not
more
than
14
days
after
the
request
has
been
made.
The
Privacy
Amendment
[Private
Sector]
Act
2000
provides
that
a
company
may
require
the
applicant
to
meet
the
reasonable
costs
of
providing
this
access.
How
to
make
complaint
If
a
candidate
or
a
contractor
has
a
complaint
about
how
our
company
is
handling
their
personal
information
they
should
direct
that
complaint
to
our
Privacy
Compliance
Manager.
We
will
respond
to
the
complaint
as
quickly
as
possible
but
not
more
than
28
days
after
the
complaint
has
been
made.
If
not
satisfied
with
the
response
or
outcome
of
that
enquiry,
the
matter
should
be
raised
with
the
Office
of
the
Federal
Privacy
Commissioner.
The
Office
is
located
at
Level
8,
Piccadilly
Tower,
133
Castlereagh
Street,
Sydney,
NSW,
2000
(Telephone
1300
363
992).
The
Federal
Privacy
Commissioner,
who
is
also
the
Code
Adjudicator,
is
responsible
for
accepting,
investigating
and
making
a
decision
on
a
complaint
under
the
Recruitment
Industry
Privacy
Code.
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